Frequently Asked Questions
Everything you need to know about our gourmet snacks and delivery.
How do you ensure the freshness of your popcorn?
Every batch of City Pop is popped fresh daily and immediately sealed in our moisture-resistant packaging to ensure that 'just-popped' crunch reaches your door.
How long will my order take to arrive?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your snacks for a specific event or party.
Are your products allergy-friendly?
While we offer many gluten-free and vegan flavors, our snacks are produced in a facility that also processes nuts, dairy, and soy. Please check the specific ingredient list on each product page.
Can I place a bulk order for a corporate event or wedding?
Yes! We specialize in bulk orders and custom tins for events. Please contact our corporate sales team via our 'Bulk Orders' page for special pricing and customization options.
Do you offer international shipping?
Currently, City Pop ships to all 50 U.S. states and APO/FPO addresses. We are working on expanding our delivery zones to include international destinations soon.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please reach out to us within 48 hours for a replacement or refund.